Shipping & Returns
Shipping & Returns
- Processing Time: Orders ship within 1–2 business days.
- U.S. Shipping: USPS live rates shown at checkout (Ground Advantage / Priority).
- Free Shipping: Orders $60+ ship free within the U.S.
- Tracking: You’ll receive a tracking email when your order ships.
Delivery Times
- Ground Advantage: typically 2–5 business days
- Priority Mail: typically 1–3 business days
(Transit times are estimates from USPS and not guaranteed.)
Returns
Due to the nature of herbal products, we accept returns of UNOPENED items within 14 days of delivery. Customer is responsible for return shipping.
How to Start a Return
Email theherbalikes@gmail.com with your order number. We’ll reply with instructions. Please use a trackable carrier.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, email us within 7 days of delivery and include photos. We’ll replace it or issue a refund.
Shipping & Returns
Shipping
- Processing Time: Orders ship within 1–2 business days.
- U.S. Shipping: USPS live rates shown at checkout (Ground Advantage / Priority).
- Free Shipping: Orders $70+ ship free within the U.S.
- Tracking: You’ll receive a tracking email when your order ships.
Delivery Times
- Ground Advantage: typically 2–5 business days
- Priority Mail: typically 1–3 business days
(Transit times are estimates from USPS and not guaranteed.)
Returns
Due to the nature of herbal products, we accept returns of UNOPENED items within 14 days of delivery. Customer is responsible for return shipping.
How to Start a Return
Email theherbalikes@gmail.com with your order number. We’ll reply with instructions. Please use a trackable carrier.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, email us within 7 days of delivery and include photos. We’ll replace it or issue a refund.
Notes
- Opened products are not eligible for return.
- We currently ship within the U.S. (International shipping to be announced.)
- Questions? Email theherbalikes@gmail.com